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Solution · Software companies

Train your customers, answer them and announce what’s new, all in one place

A customer who masters your software stays longer and needs less support. LearnFloo brings together the academy, support and product webinars, and connects to your application through the API, single sign-on and webhooks.

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What’s holding you back today

The same tickets, again and again

Without training, the same questions come back with every new user on your customers’ side.

New features nobody notices

Release notes go unread and features go unused.

Three tools, three accounts

Knowledge base, ticketing tool, webinar platform: three accounts for your customers, and no overview for you.

What LearnFloo gives you

Customer support

Ticket support

A space in Support mode: customers open tickets, AI sorts them, your team replies.

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Online courses

Customer academy

Getting-started and advanced paths, with tracked progress and badges for completed paths.

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Live & webinars

Product webinars

Live launches and demos, questions in the chat, and a replay for those who missed it.

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WordPress plugins

AlloWP on your website

If your site runs on WordPress, the AlloWP plugin shows customer support there, without sending your customers to another address.

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API & webhooks

API, single sign-on and webhooks

Users arrive from your application without logging in again; the API creates accounts and groups, and webhooks notify your product of every new sign-up or badge earned.

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How to get started

  1. Create the academy and support

    A Learning space for paths, a Support space for tickets, on one invoice.

  2. Connect your application

    Single sign-on with an entry ticket, accounts created via the API.

  3. Publish your first paths

    Getting started, advanced features, an admin path.

  4. Announce every release live

    One webinar per release, with the replay filed in the academy.

What it costs

First spaceFree

Community, courses, gamification and studio included.

Additional spaces€10 / month

Per space, up to 20 spaces on a single invoice.

Live & videoPay as you go

Charged by the hour or by the view, with a €10 welcome credit.

Selling on your Stripe€30 / month

Per paid space, 0% commission on your sales.

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Frequently asked questions

Do our customers need to create a LearnFloo account?

Not if they come from your application: the entry ticket signs them in directly. Otherwise, an email invitation is all it takes.

Can support appear on our website?

Yes, with the AlloWP WordPress plugin if your site runs on WordPress.

Where can I find the API documentation?

At api.learnfloo.com/docs, in English, French and Spanish, including webhooks and the MCP server.

LearnFloo for other professions

Create your space for free

Your first space is free, with €10 of credit for your first live sessions. A question about your project? Drop us a line.

Create my space or talk to the team