Ticket support
A space in Support mode: customers open tickets, AI sorts them, your team replies.
Learn more →A customer who masters your software stays longer and needs less support. LearnFloo brings together the academy, support and product webinars, and connects to your application through the API, single sign-on and webhooks.
The problem
Without training, the same questions come back with every new user on your customers’ side.
Release notes go unread and features go unused.
Knowledge base, ticketing tool, webinar platform: three accounts for your customers, and no overview for you.
The answer
A space in Support mode: customers open tickets, AI sorts them, your team replies.
Learn more →Getting-started and advanced paths, with tracked progress and badges for completed paths.
Learn more →Live launches and demos, questions in the chat, and a replay for those who missed it.
Learn more →If your site runs on WordPress, the AlloWP plugin shows customer support there, without sending your customers to another address.
Learn more →Users arrive from your application without logging in again; the API creates accounts and groups, and webhooks notify your product of every new sign-up or badge earned.
Learn more →In four steps
A Learning space for paths, a Support space for tickets, on one invoice.
Single sign-on with an entry ticket, accounts created via the API.
Getting started, advanced features, an admin path.
One webinar per release, with the replay filed in the academy.
FAQ
Not if they come from your application: the entry ticket signs them in directly. Otherwise, an email invitation is all it takes.
Yes, with the AlloWP WordPress plugin if your site runs on WordPress.
The page learnfloo.com/en/api/ explains the API, webhooks and the MCP server simply, and leads to the full technical documentation (api.learnfloo.com/docs), in English, French and Spanish.
Other professions
Programmes, live sessions and community, under your brand.
See the solution →Classes, courses, virtual classrooms and tracking per learner.
See the solution →Onboarding, in-house training and live sessions in a private space.
See the solution →A paid community under your brand, with no commission.
See the solution →A complete platform to integrate for your clients.
See the solution →Your first space is free if it is public, with €10 of credit for your first live sessions. A question about your project? Drop us a line.